PRIVACY POLICY

Last updated: June 19, 2026

This Privacy Policy describes how FEDERAL CONCEPTS (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.federalconcepts.eu (the “Site”).

We are based in Portugal and operate as a sole trader (ENI – Empresário em Nome Individual) under the ownership of Gil Martins Andrade.

Controller contact details: FEDERAL CONCEPTS (Gil Martins Andrade)
Email: sales@federalconcepts.eu

1. Personal Information We Collect

We collect personal information from you in several ways, including:

Information you provide directly:

  • Name, billing/shipping address, email, phone number
  • Order and payment info
  • Messages or form submissions
  • Withdrawal requests (name, email, order number) submitted through our withdrawal form

Automatically collected data:

  • IP address, browser type, pages viewed, time on site
  • Cookies and tracking tools (see Section 7 below)

Third-party sources:

  • Shopify (e-commerce provider)
  • Payment processors
  • Shipping and analytics services

2. How We Use Your Information

We use your data to:

  • Process orders and ship your products
  • Communicate with you about your purchases
  • Handling withdrawal and return requests
  • Improve and secure our site (fraud prevention and analytics)
  • Send promotional emails (if you opt in)
  • Comply with legal obligations (invoicing, tax and accounting.)

Legal bases:

  • Consent
  • Contract performance
  • Legal obligations
  • Legitimate interest (e.g., fraud prevention, analytics)

    We do not use automated decision-making or profiling that produces legal or similarly significant effects on you.

3. Sharing Your Information

We only share your data when necessary, such as with:

  • Shopify (e-commerce platform)
  • Payment providers (e.g., Stripe, PayPal)
  • Shipping partners
  • Our withdrawal-form provider (Revoq), used to receive and acknowledge withdrawal requests
  • Email and analytics tools
  • Legal authorities if required by law

We never sell your data.

4. International Transfers

Some services (like Shopify and Google) may store or process your data outside the EU. We ensure transfers follow GDPR through:

  • Standard Contractual Clauses (SCCs)
  • Transfers to countries covered by an EU adequacy decision (including the EU–US Data Privacy Framework, where the recipient is certified)

5. Data Retention

We keep your personal data only as long as necessary for the purpose it was collected:

  • Order and invoicing data: retained for 10 years, as required by Portuguese tax and accounting law.
  • Marketing preferences, support messages, and other non-mandatory data: retained only as long as needed for the relevant purpose, or until you ask us to delete it, where the law allows.

6. Your Rights

Under the GDPR and applicable laws, you may have the right to:

  • Access your data
  • Correct or update it
  • Delete your information ("right to erasure")
  • Object to processing
  • Request data portability
  • Withdraw consent at any time
  • File a complaint with a Data Protection Authority

To exercise your rights, email us at: sales@federalconcepts.eu

7. Cookies

We use cookies and similar technologies to:

  • Save preferences
  • Track activity and performance
  • Improve the shopping experience
  • Support marketing

Essential cookies (needed for the Site to function, such as keeping items in your cart) are used on the basis of our legitimate interest. Non-essential cookies, including analytics and marketing cookies, are only set after you give your consent through our cookie banner. You can change or withdraw your choice at any time using the cookie settings on our Site, and you can also manage cookies through your browser settings.

For more information, see Shopify's Cookie Policy. Our site also respects Global Privacy Control (GPC) where applicable.

8. Children’s Data

This site is not intended for children under 16. We do not knowingly collect personal data from minors. If you believe a child has submitted personal information, please contact us.

9. Security

We take appropriate technical and organizational measures to protect your data, but no system is 100% secure. Please avoid sending sensitive information through unencrypted channels.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will always be available on this page, with a revised "Last updated" date.

11. Contact Us

If you have any questions or privacy-related requests, you can reach us via:
Email: sales@federalconcepts.eu
Or use our Contact Form