WITHDRAW FROM PURCHASE
Changed your mind? You're covered.
If you're shopping inside the European Union, you have the right to withdraw from your purchase within 14 days of receiving it, with no reason needed. You can also cancel any time before your order ships.
Just fill in the short form below. Here's what happens next:
- We'll email you a confirmation of your withdrawal right away.
- Send the item back within 14 days of letting us know. Please note: return shipping is your responsibility, unless the item was faulty or incorrect.
- Once we receive it, we'll refund the price within 14 days.
You're welcome to inspect items as you would in a shop; we only deduct for any loss in value from handling beyond that.
Outside the EU? You're welcome to use this form too. While the 14-day EU withdrawal right doesn't apply, we'll still review your request. See our Terms of service for details.
Prefer not to use the form? You can also send any clear statement of your decision to sales@federalconcepts.eu.