Privacy policy

Last updated: May 18, 2025

This Privacy Policy describes how FEDERAL CONCEPTS (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.federalconcepts.eu (the “Site”).

We are based in Portugal and operate as a sole trader (ENI – Empresário em Nome Individual) under the ownership of Gil Martins Andrade.

1. Personal Information We Collect

We collect personal information from you in several ways, including:

Information you provide directly:

  • Name, billing/shipping address, email, phone number
  • Order and payment info
  • Messages or form submissions

Automatically collected data:

  • IP address, browser type, pages viewed, time on site
  • Cookies and tracking tools (see Section 7)

Third-party sources:

  • Shopify (e-commerce provider)
  • Payment processors
  • Shipping and analytics services

2. How We Use Your Information

We use your data to:

  • Process orders and ship your products
  • Communicate with you about your purchases
  • Improve and secure our site
  • Send promotional emails (if you opt in)
  • Comply with legal obligations (invoicing, taxes, etc.)

Legal bases:

  • Consent
  • Contract performance
  • Legal obligations
  • Legitimate interest (e.g., fraud prevention, analytics)

3. Sharing Your Information

We only share your data when necessary, such as with:

  • Shopify
  • Payment providers (e.g., Stripe, PayPal)
  • Shipping partners
  • Email and analytics tools
  • Legal authorities if required by law

We never sell your data.

4. International Transfers

Some services (like Shopify, Google) may store or process your data outside the EU. We ensure transfers follow GDPR through:

  • Standard Contractual Clauses (SCCs)
  • Transfers to countries with adequate protection

5. Data Retention

We keep your personal data as long as needed to:

  • Fulfill your orders
  • Meet legal/accounting requirements
  • Provide customer support
  • Or until you request deletion (when allowed by law)

6. Your Rights

Under GDPR and applicable laws, you may have the right to:

  • Access your data
  • Correct or update it
  • Delete your information
  • Object to processing
  • Request data portability
  • Withdraw consent at any time
  • File a complaint with a Data Protection Authority

To exercise your rights, email us at: sales@federalconcepts.eu

7. Cookies

We use cookies to:

  • Save preferences
  • Track activity and performance
  • Improve the shopping experience
  • Support marketing

You can manage cookies in your browser settings. For more info, visit Shopify’s Cookie Policy.

Our site also respects Global Privacy Control (GPC) where applicable.

8. Children’s Data

This site is not intended for children under 16. We do not knowingly collect personal data from minors. If you believe a child has submitted personal information, please contact us.

9. Security

We take appropriate security measures to protect your data, but no system is 100% secure. Avoid sending sensitive info through unencrypted channels.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will always be available on this page.

11. Contact Us

If you have any questions or privacy-related requests, you can reach us via:
Email: sales@federalconcepts.eu
Or use our Contact Form